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Project Background
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Research
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Design Thinking - Analysis

Users and Key Insights

Personas

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Workflow and UX Design

Information Architecture

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Post IA.webp
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Wireframes5.webp
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Land Tax Simulator

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 Before user testing 

 After user testing 

Payment workflow 

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 Before user testing 

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 After user testing 

Land Details workflow 

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 Before user testing 

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 After user testing 

User Validation
Visual Design
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Style Guide.webp
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Visual design mocks.webp
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Learning and Reflections
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Reflections

Designing the first-ever 'Tax Portal' for citizens of Queensland was a lifetime opportunity I got. It required a high level of thoroughness, proactive decision making, collaboration with government officials, and openness to learning, which is hard to experience in teams or products so big. Fortunately enough I had this biggest opportunity to experience it from the front seat. Every design detail was an informed decision thoroughly reviewed & questioned, often in multiple rounds by senior stakeholders from Queensland mayor, IT and functional teams, and SAP internal stakeholders.

 

I would also like to mention the joy of working on this project professionally, and personally. Also, this was my first ever International trip and I returned with around 2000 photos on my phone 🤩

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